Heat runs on auxillary heat

Bryant 215B system 1 year old. It has tripped breaker twice when using heat. Also although outside temperature rarely gets below 50 (Florida) and inside stays in 60's when heat is turned on it immediately goes to auxillary heat. I have tried moving thermostat by 2 degrees at a time but still switches to auxillary heat. Company says it runs as it is supposed to.

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