Heat-Pump-Pro Troubleshooter 5.1:
The Tool To Solve Your Heat Pump Problem


What is more frustrating than encountering a heat pump problem?

....Not knowing how to solve it.

Especially those problems with solutions we know are simple....but solutions that take hours (or maybe days) to find.

Below is a list of symptoms addressed in this program:

No Cooling:

  • The Heat Pump is On (With Compressor), But There is No Cooling 
  • Heat Pump Does Not Turn On
  • Compressor Does Not Start, Indoor Fan Starts
  • Compressor Runs For a Duration of Time, Then Goes Off
  • Indoor Fan Will Not Start
  • Outdoor Fan Will Not Start

No Heating:

  • The Heat Pump is On (With Compressor), But There is No Heating 
  • Heat Pump Does Not Turn On
  • Compressor Does Not Start, Indoor Fan Starts
  • Compressor Runs For a Duration of Time, Then Goes Off
  • Indoor Fan Will Not Start
  • Outdoor Fan Will Not Start

Operation Problems:

  • Low Suction Pressure
  • High Suction Pressure
  • Low Head/Condensing Pressure
  • High Head/Condensing Pressure
  • High Discharge Temperature
  • Indoor Fan Turns On and Off Frequently
  • Indoor Fan Runs All of the Time
  • Heat Pump Shuts Off - I Don't Know Why?
  • Heat Pump Continues to Run When Thermostat Shows It Is Off
  • Shuts Down in Cooling (Works in Heating)
  • Shuts Down in Heating (Works in Cooling)
  • Reversing Valve is Not Operating Correctly
  • The Indoor Fan is Off While Auxilliary Heat is On
  • Circuit Breaker is Tripping
  • Compressor is Experiencing Liquid Slugging

Defrost Problems:

  • After Defrost, Heat Pump Shuts Off
  • Defrost Will Not Shut Off
  • Defrost Will Not Turn On
  • Ice Is Building Up on Outdoor Unit
  • Defrost Turns On Without Ice on the Coil
  • Outdoor Fan Runs During Defrost
  • Compressor Shuts Off When Defrost Turns On

Comfort Problems:

  • Too Little Cooling (Heat Pump Runs)
  • Too Little Heating (Heat Pump Runs)
  • Too Much Cooling
  • Too Much Heating
  • House is Too Cold, Then Too Warm
  • House is Not Cool Enough on Warm Days
  • Certain Areas of the House Are Too Cold and Other Areas Are Too Warm
  • Compressor Is Too Noisy
  • Blows Cold Air While in Heating (Heat Pump Runs)

Strange Noise/Vibration

  • Tumbling Rocks/Popping Popcorn
  • Clicking
  • Humming
  • High Pitched Squeal
  • Loud Metallic or Non-Metallic Banging
  • Hissing
  • Rattling (low volume, cyclical)
  • Screaming (high volume, high pitch)
  • Vibration
  • Labored Sound (high volume, low pitch)

Energy Consumption Problem:

  • Heat Pump Runs All the Time
  • Auxiliary Heat Operates Too Often


Heat-Pump-Pro Troubleshooter Preview

When you open the Microsoft Excel spreadsheet....

First you will input your heat pump make and year of manufacture.

Then, select the the general heat pump problem you are experiencing. You will have the option of selecting one of the following:

  • No Cooling
  • No Heating
  • Comfort Problem
  • Operation Problem
  • Defrost Problem
  • Strange Noise Vibration
  • Energy Consumption Problem
  • Other

Finally, based on your selection, you will select the symptom that most closely matches your heat pump problem.

Upon completing the last input (Step 4), a list of potential causes and solutions will populate.....much like the list below.

We believe that you will be very satisfied with the product.  However, we offer a 100% Money Back Satisfaction Guarantee.

If you are not satisfied with the troubleshooter, within 7 days you may request that you be fully refunded.  In this case, you will be refunded but will be allowed to keep the program for future use.

We at Heat-Pump-Pro.com recognize that all of our customers could ask for their money back, especially since we allow you to keep the program.  However, we believe that relying on the honor system is a good business practice.

We hope that you can resolve your heat pump problem and.......

Happy Troubleshooting!

*Note to Heat-Pump-Pro Troubleshooter Users:

The Troubleshooter is currently unavailable and will be upgraded shortly for the benefit of our customers.  We apologize for this inconvenience and function will return to normal shortly.

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